Intercultural Communication Training and Consulting
(ICTC)

Do you have cultural challenges in your multicultural work environment? Do they affect your working hours, quality of work, economy, peace of mind, energy consumption, value of work…? If your answer is yes, or if you only would like to develop your work, this service can provide you with a suitable solution. People from the same culture can also benefit from this service!

Training

In the training, We present what the methods and their underlying theories are; how to use them; hand out questionnaires; and at the end, answer your questions. We recommend a two-hour training, and a break of about a week after the training, before the consultation. This will give you some time to think more deeply about the main issues, before the consulting.

Personal Consulting

In personal consulting, if needed, in addition to training, we use service, preliminary and ex-post evaluation questionnaires and discuss about them. We primarily use group consulting with our clients. We recommend a two-hour training, and a week long break after the training, before the consultation. This will give you some time to think more deeply about the main issues, before the consulting.

Group Consulting

In the group consulting, we use service, preliminary, and ex-post evaluation questionnaires, and discuss about them. We primarily use group consulting with our clients. We recommend a break of about a week before the consultation, after the training. This will give you some time to think more deeply about the main issues, before the consulting.

Do you have cultural challenges in your multicultural work environment?

Do they affect your working hours, quality of work, economy, peace of mind, energy consumption, and the value of work…? If your answer is yes, or if you only would like to develop your work, this service can provide you with a suitable solution.

ٌWe provide Intercultural Communication Training and Consulting services.

The purpose of the service is to bring about and/or increase the effectiveness of intercultural encounters and strengthen one’s own learning guidance. Maybe this will have a more meaningful impact on your own life as well! In addition, it improves mental and physical health for the staff, and produces better quality, more results, and savings in time, energy and money.

The aim is to use challenges as a resource and to achieve development (added value). This makes it easier to prevent, face, solve, or accept challenges, and take advantage of them in development!

The service helps the client to make progress or solve the challenges by themselves!

What is your expectation form this service?

Target Groups

For whom: multicultural / multinational customers, partners, employees, students, etc
 

People from the same culture can also benefit from this service!

Why you should order this service?

  1. SUITABILITY: Its methods are easily applicable to everyday work and study!
  2. VALUE: The service provides added value to our clients’ operations. For example, one workplace had a service department being in danger of shutting down, due to lack of customers. The service saved this department.
  3. QUALITY: The theories of this service are known to be of high quality. For example, IBM has funded researches whose results (Dimensions of Cultures) form the basis for the method of basic cultural differences.

FAQ

Frequently Asked Questions - Questions and Answers

Yes, you can. In that case, you will receive the information, and take care of the rest by yourself.

We recommend that you order the training first, and only then the consultation. Otherwise, you are not prepared enough to start consulting.

A large proportion of former clients did well with one training plus, one consultation, after a short break. A small number only attended the training and did not need consultation. A small portion did not benefit from the service, usually because they did not really want that advantage!

To protect the privacy of our customers, we do not disclose information about them or their workplaces.

To prevent misunderstandings related to ordering information (service type, date, time, etc.), we will only accept a service order via email. You can call us to ask for presentation of introducing the service.

From the well-being of the individual to the well-being of the society

I am Arman Haghseresht. I am originally from Iran. I have lived in Finland since 1990. The well-being of society is very important to me.

In Iran, I worked in a shop. Although our small business did well, however, the joy of this advantage did not last long because, I saw how the financial situation of customers deteriorated. That is when the well-being of society became more important to me than before. Although, until I left Iran, I did the same job in that shop, I decided that in the future I would build my career in social field.

Migration by Caravan on Silk Road

When it was my turn to leave Iran, I had no choice but to travel by camel in a caravan. The caravan went partly on Silk Road. It did not carry goods but people.

What People Say About Us

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Gwenn & David
Newly Weds
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Daniel
Designer

The Clients We Work For